Burnout & Occupational Health Methodology

Based on the Maslach Burnout Inventory and validated occupational health research

The Maslach Burnout Inventory (MBI)

Created by Dr. Christina Maslach and Dr. Susan Jackson in 1981, the MBI revolutionized how we understand occupational stress. Unlike simple "stress tests," the MBI measures three distinct dimensions: emotional exhaustion (feeling drained), cynicism/depersonalization (detachment from work), and reduced professional efficacy (feeling ineffective).

Our assessment follows the validated MBI structure while adding questions about work environment, control, support, and recovery capacity. This gives you not just a burnout score, but actionable insights into what's causing your burnout and how to recover.

Key Researchers & Frameworks

Dr. Christina Maslach

MBI Creator

Professor at UC Berkeley, created the three-dimensional burnout model used worldwide

Dr. Susan Jackson

MBI Co-Developer

Co-created the MBI and validated its three-factor structure across professions

Dr. Herbert Freudenberger

Burnout Pioneer (1974)

First researcher to study burnout, focusing on exhaustion and depletion in helping professions

Dr. Michael Leiter

Work Engagement Research

Studies job demands-resources model and organizational factors contributing to burnout

Dr. Wilmar Schaufeli

Utrecht Work Engagement Scale

Created positive counterpoint to burnout, measuring vigor, dedication, and absorption

Dr. Jürgen Glaser

Occupational Health Psychology

Integrates burnout research with broader occupational health and organizational factors

Assessment Dimensions

1. Emotional Exhaustion

The core component of burnout. Feeling emotionally drained, depleted, and unable to give more to your work or relationships.

We assess: Physical fatigue, emotional depletion, feeling "used up," inability to face another day at work

2. Cynicism / Depersonalization

Detachment from work, treating people as objects, loss of idealism, negative or excessively detached responses.

We assess: Callousness toward others, emotional numbness, cynical attitudes, loss of empathy

3. Reduced Professional Efficacy

Feeling incompetent, lack of achievement, reduced productivity, difficulty accomplishing tasks that used to be easy.

We assess: Self-doubt, feeling ineffective, loss of confidence, inability to solve problems

Beyond the MBI: Environmental Factors

We also assess six organizational risk factors identified by Maslach and Leiter:

Workload (overwhelming demands)

Control (lack of autonomy)

Reward (insufficient recognition)

Community (isolation, conflict)

Fairness (inequity, favoritism)

Values (ethical conflicts)

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